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Designs by Benée

Frequently Asked Questions
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Jewelry Care

  • Can I wear my jewelry all the time?

Even though the cord is strong, your jewelry should be removed before bathing, showering, swimming or entering a hot-tub-in short, it should be kept dry.

  • When does my bracelet need to be re-strung?

All jewelry strung on cord should be taken to a professional and re-strung every two to five years, depending on how often you wear it.

Purchasing Terms

  • Are your prices in US Dollars?

No, dollar values quoted are in Canadian funds. Calculate your savings with an online currency converter!

  • Are shipping and taxes included in the cost?

Shipping is calculated automatically by the PayPal system when using our shopping cart. Canadian residents should allow for 7% GST, and British Columbia residents should allow for 7%PST.

  • What is PayPal?

PayPal is a well-established Internet transaction facilitator. PayPal enables any business or consumer with an email address to securely, conveniently, and cost-effectively send and receive payments online. To use PayPal, you must sign up by providing your basic personal information and a credit card number, just like you would do if you were paying us directly.

  • How long will it take for me to receive my jewelry?

We will ship any in-stock order within 72 hours of payment. Due to the recent upheavals in mail service, we cannot guarantee speed of delivery.

  • Is there a warranty or money-back guarantee on these products?

We will replace or repair any piece made by us in the unlikely event that it is defective. This warranty is good for ninety days after date of purchase. It is assumed that you will not subject your item to harsh conditions (see Jewelry Care above).


home
|
about us
|
benee
|
eternal amulets
|
healing properties
|
faq
|
checkout
|
contact
 
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